Terms of Service
Last updated: April 5, 2026
1. Acceptance of Terms
By accessing or using the AutoVend platform, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.
2. Automation Services
AutoVend provides automation tools for social commerce. You are responsible for any communication or transactions initiated by our automation on your behalf. We recommend testing all configurations in a controlled environment before going live.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account.
4. Payments and Fees
AutoVend charges fees for its services based on your selected plan. All fees are non-refundable unless otherwise stated. Merchants are responsible for M-Pesa or bank transaction fees incurred through their own accounts.
5. Tax Compliance (KRA eTIMS)
If using our eTIMS integration, you authorize AutoVend to submit required tax data to the Kenya Revenue Authority. AutoVend is a technology provider and does not provide professional tax or legal advice. Final responsibility for tax compliance lies with the merchant.
6. Limitation of Liability
In no event shall AutoVend be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.
7. Term Modification
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect.